What is our Loyalty Scheme?
Further discounts can be enjoyed by our loyal customers on specific products and services. Reading through the following information gives you a clear idea what this scheme entails.
How do I join?
You need to be logged in to join the Loyalty Scheme!
Terms and Conditions
Our new improved loyalty scheme was rolled out in 2019 and is aimed at offering a more user friendly system for our loyal customers to enjoy greater benefits.
a.) Every one (1) Euro purchase will entitle you to one (1) point. On specific occasions or on specific products bonus points or additional points may be awarded.
b.) Every 100 points will entitle you to a €5 (Five Euro) reduction on your bill (five cents (5c) for every one point).
c.) Points, subject to a minimum of 100 points, may be redeemed at any time of the year from our retail outlet by informing us prior to the finalisation of the bill. If you are a regular online customer and make use of our online services you may send us a request by email (firstname.lastname@example.org) to top-up your online wallet against your desired number of points (minimum 100 points). Any loyalty points top-ups into your online wallet will not be refunded against cash.
d.) Purchases qualifying for the Loyalty Scheme include all Stationery items and all Printing and Finishing options. Not included in the loyalty scheme are purchases of Mobile Top up Cards, Cigarettes and Postage Stamps.
e.) The Loyalty Scheme does not include purchases with “Special Offers” which are offered from time to time. This also applies to purchases whereby a discount of over 10% on the recommended retail price is given.
f.) Points cannot be exchanged for cash.
g.) Clients are to pass on their membership number/ ID number at cash point for purchases to be included within Loyalty Scheme. It is to be noted that if membership number is not forwarded at time of purchase, the purchase would not be included in the scheme and it would not be possible for such purchase to be included within the scheme at a later stage.
h.) The Loyalty Scheme applies only for purchases on cash basis (that is payment by cash/cheque/credit cards/smart card) at point of purchase. Sales on invoice do not qualify for the scheme.
i.) The total points are displayed on every fiscal sales chit issued from the retail outlet.
j.) All announcements in relation to the loyalty scheme will be made by email, on our Facebook page or through an advert in our retail outlet. It is important that clients inform us of any changes in their personal information by email (email@example.com). The means of communication remains at the discretion of management.